Welcome to Saraswati Nation – your platform for private tutoring and homework help. These Terms and Conditions govern the relationship between Saraswati Nation and you as a customer, user, or tutor. By using our platform and services, you accept these terms.
1. About Saraswati Nation
Saraswati Nation provides teaching, learning programmes, and homework assistance to children, young people, and adults in both physical and online formats. Our platform connects students with tutors and offers an administrative system (dashboard) where both parties can manage courses and communication.
2. Contact Information
Saraswati Nation ApS
Hørskætten 14
2630 Taastrup
Denmark
CVR: 34213011
Email: Send e-mail here
Telephone: +45 7880 8751
Website: www.saraswatinaton.com
3. Formation of Agreement
A legally binding agreement is entered into when:
- You order a service via our website, email, or phone
- You create a user profile
- You pay (in full or in part) for a service
All agreements are confirmed in writing via email. Saraswati Nation reserves the right to refuse or terminate cooperation in the event of a breach of these terms.
4. Courses and Lessons
4.1 Booking and Scheduling
Teaching is arranged between the student and tutor directly or via Saraswati Nation. A booking calendar and/or email/SMS are used to schedule lessons.
4.2 Duration and Format
A standard lesson typically lasts 60 minutes unless otherwise agreed. Teaching may take place in person or online.
4.3 Course Packages
When purchasing course packages (e.g., 5, 10, or 20 lessons), the full amount must be paid in advance, and the hours must be used within an agreed period (typically 6 months).
5. Cancellations and No-Shows
5.1 Student Cancellation
Cancellation must be made at least 24 hours before the scheduled time. For late cancellations or no-shows, the lesson is considered delivered and payment is not refunded.
5.2 Tutor Cancellation
The tutor must also cancel in good time. Repeated no-shows without valid reason may result in termination of cooperation with Saraswati Nation.
6. Payment and Prices
6.1 Payment Terms
All prices are stated in Danish kroner (DKK) incl. VAT unless otherwise indicated. Payment is made in advance by bank transfer, MobilePay, card payment, or invoice.
6.2 Non-payment
In the event of non-payment or late payment, reminders are sent with an additional reminder fee. Continued non-payment will be referred to debt collection.
6.3 Price Changes
Saraswati Nation reserves the right to adjust prices, but agreements already entered into retain the price valid at the time of ordering.
7. Right of Withdrawal
A 14-day right of withdrawal applies to purchases made as a private consumer, pursuant to the Danish Consumer Contracts Act. The right of withdrawal lapses if:
- The teaching has begun with your consent within the withdrawal period, or
- A tailored course is involved
In case of withdrawal, you must contact us in writing by email.
8. Use of Platform and Dashboard
As a user, you have access to a dashboard where you can:
- Manage profile information
- Manage teaching ads (create, modify, delete)
- Communicate with tutors or students
Tutors are required to respond to student enquiries within 24 hours. Failure to respond may result in temporary suspension of their profile.
Saraswati Nation reserves the right to:
- Moderate and filter messages
- Contact senders in cases of misuse or spam
- Store or delete messages in accordance with data-protection rules
It is prohibited to send unsolicited commercial messages via the platform.
9. Liability and Warranty
Saraswati Nation acts as an intermediary between student and tutor. We:
- Strive for high academic quality but do not guarantee specific learning outcomes
- Are not responsible for individual agreements made outside the platform
- Disclaim liability for technical issues that may arise during online teaching
The user is responsible for having suitable and adequate equipment for online courses.
10. User Conduct
All users agree to behave respectfully and in accordance with applicable law.
It is prohibited to:
- Misuse the platform for commercial purposes without permission
- Provide false information
- Engage in discriminatory or offensive behaviour
Violations may result in immediate exclusion from the platform.
11. Intellectual Property Rights
All content on Saraswati Nation – including logos, texts, images, courses, and teaching materials – belongs to Saraswati Nation or third-party licensors. It may not be copied, distributed, or used commercially without written permission.
12. Changes to Terms
Saraswati Nation may change these terms at any time. Changes will be communicated via email and/or on the website. Continued use of the platform after changes constitutes acceptance.
13. Complaints and Disputes
If you are dissatisfied with our service, please contact us at [email address]. We strive to find an amicable solution.
Any disputes that cannot be resolved amicably are governed by Danish law and settled by the Danish courts.
14. Privacy Policy
Processing of personal data is carried out in accordance with our Privacy Policy, which you accept by using Saraswati Nation’s services.
15. And Now You Can Enjoy Your Lesson!
Learn, develop, and get the most out of your course. Our tutors are here for you!
Need help?
📧 Email us here
📞 Call +45 7880 8751